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How to review Chat Tutor sessions

See which learning objectives each student met, read their transcript, adjust the score and export it.

Written by Abheek Pandoh

Opening the session

Go to your class → Analytics → Chat Tutor and click the activity (or use the sidebar Analytics page). The Participants tab shows one row per student with their Learning Objective progress dots, Score, Messages Sent, Duration, Incidents and Last Submitted.

Chat Tutor session Participants tab

Prefer to watch? See the quick tutorials Tracking Progress of a Chat Activity, Feedback in a Chat Activity in the Knowt Teacher Community.

Reviewing a student

Click a student's row to open their session. You'll see:

  • The full transcript of their conversation with Kai.

  • Their score and which of the numbered objectives they completed. Click Edit to change the score.

  • Kai's Strengths, Areas of Improvement and Follow-Up summary.

  • An Additional Comments box for your own notes.

  • Export PDF to download the session, and a student dropdown to move to the next student.

Individual Chat Tutor session review with transcript and feedback panel

Note: While a session is still In Progress you'll only see the transcript and Export PDF — the score and feedback panel appear once the student submits. Students can see their own score and summary as soon as they submit a session, and can start another attempt with Retry Chat Session if you allowed multiple attempts.


If you have any more questions, please feel free to reach out to our team by clicking Help in the bottom-left corner of Knowt and choosing Contact Support.

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