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How can I delete my account?
How can I delete my account?

We're sad to see you go! If you're having any trouble with Knowt, please reach out to us via the support chat. We'd love to hear from you.

Joseph Ascoli avatar
Written by Joseph Ascoli
Updated over a week ago

Steps to delete your Knowt account

If you're sure you want to delete your Knowt account, please follow these steps:

  1. Visit settings and scroll down to "Delete account."

  2. Click "Delete" (your account will be archived for 30 days then permanently deleted).

  3. Please fill out the reason you're deleting your account so we can improve Knowt!

Warning: Please note that once your account is deleted, after 30 days it cannot be recovered. So, please make sure you're absolutely positive you want to delete your account before you proceed, and leave us any feedback you might have!

We hope you've enjoyed using Knowt. If you ever decide to come back, we'll be here! If you have any questions, please feel free to reach out to our team using the built-in support chat.


On the app?

  1. Go to your Profile page in the bottom left of your screen.

  2. Click the settings icon in the top right of your screen.

  3. Scroll down to the bottom and click "Delete Account," then "Request account deletion."


How do I speak with the team?

Here's how to contact the team via our support chat:

  1. After viewing an article (like this one) in our help center popup, press the back button in the top left of the popup.

  2. Now that you've navigated back to the help screen, you can message us directly via the "Send us a message" button at the bottom of the popup:

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