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How can I cancel my free trial?
How can I cancel my free trial?

Understanding Knowt's billing and subscription policies.

Joseph Ascoli avatar
Written by Joseph Ascoli
Updated over a week ago

Warning: You will be auto-charged at the end of your billing cycle for the plan you have selected; if you don't want to auto-renew, read the steps below to cancel the free trial for subscriptions in Knowt.

Steps to cancel your free trial

  1. Visit settings, go to "Your Plan," and click "Cancel Subscription."

  2. Fill out the reason you're cancelling your subscription.

  3. Submit cancellation!

If you have any more questions, please feel free to reach out to our team using the built-in support chat.


On the app?

  1. Go to your profile at the bottom right of your screen.

  2. Click the settings icon in the top right, then "Plans."

  3. Click "Cancel Subscription" and follow the steps!


How do I speak with the team?

Here's how to contact the team via our support chat:

  1. After viewing an article (like this one) in our help center popup, press the back button in the top left of the popup.

  2. Now that you've navigated back to the help screen, you can message us directly via the "Send us a message" button at the bottom of the popup:

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