You will be auto-charged at the end of your billing cycle for the plan you have selected; if you don’t want to auto-renew, read the steps below to cancel auto-renewal for subscriptions in Knowt.

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Steps to cancel auto-renewal

1

First Step

Go to the Knowt site and click the profile picture on the top right of the screen.

2

Second Step

Select settings and scroll down to Plans and click Cancel Subscription.

3

Third Step

Fill out the reason you’re cancelling your subscription.

4

Fourth Step

Submit cancellation!

If you’re eligible — you’ll receive an automatic refund based on our refund policy.

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Refund policy

  • Within 48 hours of renewal or initial subscription, we’ll refund you the full amount (minus the ~3.5% transaction fees incurred by Knowt for processing the refund).
  • You can reach out up to 72 hours after in order to receive a 50% refund as well (minus the ~3.5% transaction fees incurred by Knowt for processing the refund).

Depending on your bank, it can take 5–10 business days to see the refund in your account.

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