Why is my file not in 'Other files'?
Help with locating files.
Wondering where your file has gone after moving it? Read more below!
I moved a file to my class and now I don’t see it
Did you move a file into your class? A file can only be in one spot at once. That’s why you don’t see it under the “Other files” tab anymore! When you move a file into your class, the location of the file changes to inside that class, rather than the “Other files” tab.
My files on Quizlet show up in both locations but not in Knowt?
On Quizlet you may have noticed that your file will show up in both locations (your library as well as the class). Knowt operates differently, and we make sure that your file only shows up where you decided to move it.
This way, you’ll always know where your file is located. To have your file moved back to “Other files” from within a class, follow the steps below!
How to move a file back from a Class to “Other files”
First Step
On the homepage, select the “Classes” tab right next to “Other files”.
Second Step
Third Step
Fourth Step
Fifth Step
Sixth Step
Seventh Step
That’s it! You should see your file back in the “Other files” section. Try refreshing your page if it doesn’t appear instantly.
If you have any issues finding or moving your file, please contact us through the Knowt contact page. We’re here to help!