Why am I being asked to pay?
Knowt's Ultra plan has the following features:
Everything on "Plus"
Unlimited flashcards made from your notes using AI
Unlimited notes & flashcards made from your lecture videos with AI
Unlimited practice tests made from your lecture and PDFs with AI
With these features, however, the Ultra plan can only allow up to 100 video and 100 PDF uploads per month. If you would like to see how many videos/PDFs you have uploaded this month, please follow the steps below:
Steps to check video and PDF usage
Visit settings and go to the "AI usage" section
Here you can view your usage for different types, including both Video AI Usage and PDF AI Usage.
Find the Videos Uploaded and PDFs Uploaded sections to view your usage bar.
Is there a difference between videos/PDFs uploaded and the notes or flashcards created from them?
Yes, there is a difference! While there is a limit of 100 video and 100 PDF uploads per month, the notes and flashcards usage is unlimited!
If you have any more questions, please feel free to reach out to our team using the built-in support chat.
How do I speak with the team?
Here's how to contact the team via our support chat:
After viewing an article (like this one) in our help center popup, press the back button in the top left of the popup.
Now that you've navigated back to the help screen, you can message us directly via the "Send us a message" button at the bottom of the popup:
