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Why can't I buy a subscription myself?
Why can't I buy a subscription myself?

Read on to find out why you can't purchase your own subscription and need to request your school to do so instead!

Abheek Pandoh avatar
Written by Abheek Pandoh
Updated this week

Restrictions on Student Subscriptions

Note: To ensure we are in compliance with privacy laws, students will not be able to purchase subscriptions for themselves when a teacher from their school has already created a class and invited their students.

If you saw saw the popup that led you to this article, don't worry! This just means we're in the process of aligning on privacy policies with your school. Once a teacher invites students to their class, we turn off the ability for students to purchase subscriptions while we establish these guidelines with your school.

If you would like to access our premium features, please click on the "Request your school to buy" button. This will notify your school's admin so they can purchase upgraded subscriptions on your behalf!

If you have any more questions, please feel free to reach out to our team using the built-in support chat.

Here's how to contact the team via our support chat:

  1. After viewing an article (like this one) in our help center popup, press the back button in the top left of the popup.

  2. Now that you've navigated back to the help screen, you can message us directly via the "Send us a message" button at the bottom of the popup:

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