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How can I cancel my free trial?
How can I cancel my free trial?

Understanding Knowt's billing and subscription policies.

Abheek Pandoh avatar
Written by Abheek Pandoh
Updated this week

Warning: You will be auto-charged at the end of your billing cycle for the plan you have selected; if you don't want to auto-renew, read the steps below to cancel the free trial for subscriptions in Knowt.

Steps to cancel your free trial

  1. Go to the Knowt site and click the profile picture on the top right of the screen.

  2. Select settings and scroll down to Plans and click Cancel Subscription.

  3. Fill out the reason you're cancelling your subscription.

  4. Submit cancellation!

If you have any more questions, please feel free to reach out to our team using the built-in support chat.

Here's how to contact the team via our support chat:

  1. After viewing an article (like this one) in our help center popup, press the back button in the top left of the popup.

  2. Now that you've navigated back to the help screen, you can message us directly via the "Send us a message" button at the bottom of the popup:

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