Steps to request volunteer hours
Log in to either the writer portal or reviewer portal depending on your role.
Click your name on the top right of the portal, and under Payment Channels, make sure that Volunteer Hours is selected, then click save.
Your balance will now be displayed as hours, rather than a monetary value.
Check to see the units that you are submitting for volunteer hours are under the Completed units section.
Fill out the writer form or reviewer form in order to request the hours and select Yes or No under the "Do you have your own volunteer form to upload?" question.
Set the date you need your hours by.
Click save to finish!
What if I don't have my own volunteer hour form?
With the completed units you would like to request hours for, fill out the writer form or reviewer form in order to request the hours.
Select No under the "Do you have your own volunteer form to upload?" question.
Set the date you need your hours by.
Click save to submit the form.
You will receive a certificate for your volunteer hours from Knowt, so no further action is necessary!
How many volunteer hours will I get?
For both writers and reviewers, expect 2 hours of volunteer hours per unit that you write or review.
If you think there is an issue with the amount of hours you receive for certain notes, please head over to the KnowtTakers Discord server and click the volunteer hours channel to contact us so we can figure out the issue.
If you have any more questions, please feel free to reach out to our team using the built-in support chat.