Changing your payment method
Go to the Knowt site and click the profile picture on the top right of the screen.
Select settings and scroll down to Plans and click Manage Billing.
Under payment method, click add payment method and add in the desired method.
If you want to delete your old payment method, then click the 3 dots next to the desired payment method and click delete.
You can update your credit card on file at any time, and the new credit card will be your payment method when your subscription renews.
If you have any more questions, please feel free to reach out to our team using the built-in support chat.
Here's how to contact the team via our support chat:
After viewing an article (like this one) in our help center popup, press the back button in the top left of the popup.
Now that you've navigated back to the help screen, you can message us directly via the "Send us a message" button at the bottom of the popup:
