Why can't I press next on my video upload?

Permanently deleted user
Permanently deleted user
  • Updated

Are you experiencing an issue with your video upload of not being able to continue, specifically when attempting to click the next button? See instructions below to troubleshoot.

  1. If the video you click next on doesn't respond, select the home button to return to the Knowt home page
  2. The card for the video you uploaded should still show up under Your Files, which you can then select and open to get back to your video 
  3. Try chatting with your video or creating notes/ flashcards on the right side of the screen if you'd like!

If your video is still not working properly or causing any other issues, don't hesitate to contact us!

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